Intercultural Communication for Everyday Life (Paperback, New)

Preface xi

Acknowledgements xv

About the website xvi

Walk through xvii

Part one Foundations 1

1 A rationale for studying intercultural communication Why should we know about other cultures? 3

2 Action, ethics, and research

How can I make a difference? 24

3 Origins

Where does our “culture” come from? 47

Part two Elements 69

4 Subjective culture

What is the base upon which cultural communication is built? 71

5 Identity: Struggle, resistance, and solidarity

How can I think about my identity and that of others? 91

6 Intolerance–acceptance–appreciation

How can we make the world a more tolerant place? 114

Part three Messages 135

7 Verbal communication

How can I reduce cultural misunderstandings in my verbal communication? 137

8 Nonverbal communication

Can I make nonverbal blunders and not even know it? 159

9 Rhetoric and culture

How does my culture relate to persuasive writing and speaking? 180

10 Culture, communication, and media

How do media shape our views of others? 203

Part four Contexts 225

11 Global media, global cultures

How do culture and globalization influence each other? 227

12 Adaptation and intercultural competence

How can I be effective in a new culture? 249

13 Relationships and conflict

How can I have better cross-cultural relationships? 269

14 The political context

How can we use communication to shape politics and culture? 290

15 Intercultural communication in international organizational contexts

How does culture shape business, and how is business culture changing? 306

Conclusion 329

Glossary 331

Index 343