Managing to Stay Out of Court: How to Avoid the 8 Deadly Sins of Mismanagement (Paperback)

Preface
Introduction
Chapter One The First Sin: Managing Like a Beginning Skier
The First Virtue: Weight Forward on Skis

Chapter Two The Second Sin: Dissin’ Your Employees
The Second Virtue: D-I-S’ng Your Employees

Chapter Three The Third Sin: Rationalizing Away Truth
The Third Virtue: Making Honesty the Only Policy

Chapter Four The Fourth Sin: Misguided Benevolence
The Fourth Virtue: E-R-A—Expectations, Responsibility, and Accountability

Chapter Five The Fifth Sin: Falling into the Inconsistency Trap
The Fifth Virtue: Ducks in a Row

Chapter Six The Sixth Sin: Letting Employees Speculate
The Sixth Virtue: Open Information Channels

Chapter Seven The Seventh Sin: Listening Through Your “I”
The Seventh Virtue: Listening Through Your Ears

Chapter Eight The Eighth Sin: Front-of-the-Nose Perspective
The Eighth Virtue: The Big Picture

Chapter Nine
Moving from Sin to Virtue

Conclusion
Ski the Run!

Appendix
Tools to Help You Move from Sin to Virtue
Glossary
Selected Bibliography .
Index