새내기를 위한 행정학 (제3판)

제3판 머리말 / 3
개정판 머리말 / 6
초판 머리말 / 8

PART01 행정 현상과 행정학

CHAPTER 01 행정의 의의 21
제1절 행정의 개념 ····························································································· 21
1. 일반적 의미의 행정 / 22
2. 행정학에서의 행정 / 23
제2절 행정과 정치, 행정과 경영 ······································································ 27
1. 행정과 정치 / 28
2. 행정과 경영 / 29
3. 종합적 검토 / 31
제3절 행정의 유형 ····························································································· 32
1. 국제행정과 국가행정: 담당 주체에 의한 분류 / 33
2. 계선행정, 참모행정, 보조행정: 조직 역할에 의한 분류 / 33
3. 전략기획행정, 중간관리행정, 운영관리행정: 업무 계층에 의한 분류 / 34
4. 권위적 행정, 참여적 행정, 방임적 행정: 리더의 역할에 의한 분류 / 35
5. 외교안보행정, 질서규제행정, 산업경제행정, 사회문화행정:
정책 기능에 의한 분류 / 35
6. 기속행정과 재량행정, 권력행정과 비권력행정:
법 적용기준에 의한 분류 / 36
제4절 정부와 행정환경 ······················································································ 37
1. 정부 / 37
2. 행정환경 / 41

CHAPTER 02 행정의 가치 47
제1절 행정가치의 개념과 유형 ········································································· 47
1. 가치의 개념 / 47
2. 행정가치의 개념과 유형 / 48
제2절 행정의 본질적 가치 ················································································ 48
1. 자유 / 49
2. 평등 / 52
3. 정의 / 55
4. 공익 / 60
제3절 행정의 수단적 가치 ················································································ 63
1. 합리성 / 63
2. 민주성 / 65
3. 합법성 / 67
4. 형평성 / 68
제4절 행정가치의 갈등과 조정 ········································································· 68
1. 자유와 평등 / 69
2. 민주성과 능률성, 능률성과 가외성 / 69
3. 가치 갈등의 조정: 열린 마음, 열린 사회 / 70

CHAPTER 03 행정학 이론의 역사와 발전 73
제1절 행정학 연구의 태동 ················································································ 73
제2절 유럽의 행정학 ························································································· 75
1. 독일 행정학의 발달 / 75
2. 영국 행정학의 발달 / 76
제3절 미국 행정학의 발달 ················································································ 79
1. 행정학의 태동(1887~1910년) / 79
2. 행정학의 발전기(1911~1950년) / 81
3. 행정학의 성숙기(1951~1970년) / 83
4. 현대 행정학(1970년 이후) / 84
제4절 한국의 행정학 ························································································· 87
1. 한국 행정학의 발달 과정 / 87
2. 한국 행정학 발전 과정의 평가 / 89

CHAPTER 04 행정학의 학문적 성격과 접근법 93
제1절 행정학의 학문적 성격 ··········································································· 93
1. 사회과학의 한 분과 학문 / 94
2. 다양한 사회과학 분야와 연관된 종합 학문 / 94
3. 실천적?도구적 성격이 강한 응용 학문 / 95
4. 과학과 기술, 예술의 영역을 포괄 / 96
5. 공익성과 합리성을 중시하는 학문 / 96
제2절 행정학의 접근법 ······················································································ 97
1. 행정학의 접근 방법에 대한 논의 / 97
2. 접근법의 분류 / 98
제3절 현대 행정학의 주요 접근법 ···································································· 99
1. 이념적 접근 방법 / 99
2. 행태론적 접근 방법 / 99
3. 체제론적 접근 방법 / 101
4. 제도론적 접근 방법 / 102
5. 현상학적 접근 방법 / 105
6. 공공선택이론 / 106
7. 거버넌스론 / 107
8. 신공공관리론 / 109
9. 신공공서비스론 / 111

PART02 행정학의 주요 분야

CHAPTER 05 정책 과정과 정책 연구 115
제1절 정책 연구의 의의 ·················································································· 115
1. 정책학의 학문적 특성과 유형 / 116
2. 정책학의 두 가지 접근 방법: 내용 vs. 과정 중심 / 122
제2절 정책 과정에 대한 이해 ········································································· 124
1. 정책의제 설정 / 124
2. 정책분석 / 128
3. 정책결정 / 132
4. 정책집행 / 137
5. 정책평가 / 142

CHAPTER 06 조직과 개인 149
제1절 조직과 조직 과정 ·················································································· 149
1. 조직의 정의 / 150
2. 조직의 존재 이유 / 153
3. 조직화 / 153
제2절 조직이론의 이해 ···················································································· 155
1. 폐쇄형 조직이론 / 155
2. 개방형 조직이론 / 158
제3절 조직의 효과성 ························································································ 160
1. 합리적 목표이론 / 162
2. 체계이론 / 163
3. 이해관계자이론 / 164
4. 경쟁가치이론 / 165
제4절 조직구조와 설계 ···················································································· 166
1. 조직구조 / 167
2. 조직구조의 구성 요소 / 168
3. 조직설계 유형 / 170
4. 효과적 조직설계 / 173
제5절 조직에서의 개인 ···················································································· 175
1. 조직관리자 중심의 인간관의 변천 / 177
2. 조직구성원으로서의 개인 / 179
3. 동기부여이론 / 184

CHAPTER 07 인사와 공무원 191
제1절 인사행정의 개념과 원리 ······································································· 191
1. 인사행정과 인적 자원의 관리 / 191
2. 인사행정의 기본 원리 / 193
3. 인사행정 제도의 발달 / 197
제2절 공직구조와 임용 ···················································································· 201
1. 공직구조 / 201
2. 공무원 임용 / 206
제3절 공무원의 능력 발전 ·············································································· 209
1. 능력 발전의 의의 / 209
2. 능력 발전의 방법 / 210
3. 공무원 교육훈련 / 212
제4절 공무원의 행동규범 ················································································ 214
1. 직무 수행상의 의무 / 214
2. 참정권의 제한과 신분 보장 / 216
3. 근로기본권의 제한 / 218

CHAPTER 08 재정과 예산 과정 223
제1절 정부 예산과 재정 기능 ········································································· 223
1. 정부 예산의 개념 / 223
2. 정부 재정의 기능 / 224
제2절 정부 예산의 유형과 원칙 ····································································· 227
1. 정부 예산의 유형 / 227
2. 정부 예산의 원칙 / 229
제3절 예산의 과정 ··························································································· 233
1. 정부 예산의 회계연도 / 233
2. 정부 예산의 편성 / 233
3 예산의 심의?확정 / 237
4. 예산의 집행 / 241
5. 결산 / 245
제4절 예산 결정의 이론 ·················································································· 248
1. 예산이론으로서의 점증주의와 총체주의 / 248
2. 점증주의 / 249
3. 총체주의 / 252
제5절 예산 제도의 발달 ·················································································· 255
1. 통제, 관리, 계획, 감축의 예산 제도 / 255
2. 기타 예산 제도 / 256

PART03 사회 변화와 행정

CHAPTER 09 지방자치 263
제1절 지방자치의 의의 ···················································································· 263
1. 지방자치의 개념 / 263
2. 지방자치의 구성 요소 / 264
3. 지방자치단체 / 268
제2절 지방자치기관 ························································································· 270
1. 기관대립형과 기관통합형 / 270
2. 지방의회의 지위와 권한 / 270
3. 지방자치단체장의 지위와 권한 / 273
4. 지방의회와 지방자치단체장의 상호 관계 / 276
제3절 주민참여 ································································································· 278
1. 주민참여의 개념과 유형 / 278
2. 주민의 직접참여 / 280
제4절 지방자치와 광역행정 ············································································· 284
1. 광역행정의 의의 / 284
2. 광역행정의 방식 / 285

CHAPTER 10 정보사회와 전자정부 287
제1절 정보화와 정보사회 ················································································ 287
1. 정보 및 정보화의 개념 / 287
2. 정보의 속성과 가치 / 288
3. 정보사회의 출현과 특성 / 291
제2절 정보사회의 행정환경 ············································································· 298
1. 공공 부문에서 정보통신기술의 도입과 역할 / 298
2. 정보화를 통한 거버넌스 / 299
3. 행정환경 변화에 따른 전자정부 / 301
4. 인공지능 도입과 지능정부의 출현 / 305
제3절 행정정보 체계 ························································································ 306
1. 정보 체계의 개념 / 306
2. 행정정보 체계의 발달 / 308
3. 행정정보 체계의 특성 / 309
4. 관리상의 쟁점 / 312
제4절 공공 부문 정보화의 방향 ····································································· 314
1. 정보관리의 방향 / 314
2. 빅데이터 시대의 공공행정 / 318

CHAPTER 11 공공 갈등과 관리 321
제1절 공공 갈등의 개념과 원인 ····································································· 321
1. 공공 갈등의 개념 / 321
2. 공공 갈등의 특성과 확산 과정 / 325
3. 공공 갈등의 원인 / 328
4. 공공 갈등관리의 중요성 / 331
제2절 공공 갈등의 관리 및 해결 방법 ··························································· 333
1. 공공 갈등의 쟁점 / 333
2. 공공 갈등의 순환주기 / 335
3. 공공 갈등의 관리 및 해결 방법 / 338
4. 공공 갈등 해결에 영향을 미치는 요인 / 342
제3절 대안적 갈등 해결 방법(ADR) ······························································· 344
1. 갈등 해결 방법으로서 ADR / 344
2. ADR의 개념과 종류 / 345
3. ADR 활용의 편익 / 349
4. 정부 부문에서 ADR 활용 방법 / 352
제4절 공공 협상의 원칙과 전략 ····································································· 357
1. 공공 협상의 개념과 특징 / 357
2. 공공 협상의 준비와 원칙 / 362
3. 공공 협상 시 고려 사항 / 364
4. 공공 협상의 기본 전략 / 367

참고문헌 / 371
찾아보기 / 391