Business Basics 2

1권
Unit 1. People & Relationships
Lesson 1. Meeting New People
Lesson 2. Socializing
Lesson 3. Working with International Visitors
Lesson 4. Building Up Teamwork
Case Study 1. HARRORD - Employee Retention

Unit 2. Company & Business
Lesson 5. Introducing Your Company
Lesson 6. Creating Work Environment
Lesson 7. Following Company Policies
Lesson 8. Prospecting the Future
Case Study 2.BALFOUR BEATTY CONSTRUCTION - Focus on Sustainability

Unit 3. Communicating in Business
Lesson 9. Leaving a Message
Lesson 10. Making Arrangements
Lesson 11. Exchanging Opinions
Lesson 12. Following Up
Case Study 3. WEB.COM - Outsourcing Customer Service

Unit 4. Cross-Cultural Relations
Lesson 13. Going on a Business Trip
Lesson 14. Understanding Cultural Diversity
Lesson 15. Different Communication Styles
Lesson 16. Global Business Success
Case Study 4. CHEVRON TEXACO - Embrace Diversity
Answer Key


2권
Unit I | Self Management
o Career Ladder and Success
o Time Management
o Leadership and Management Style
o Stress Management
o Unit 1 CASE STUDY

Unit II | Project Management
o Budgeting
o Manufacturing
o Monitoring and Feedback
o Risk Management
o Unit 2 CASE STUDY

Unit III | Business Strategy
o Strategic Planning
o Strategic Analysis
o International Trade
o International Markets
o Unit 3 CASE STUDY

Unit IV | Conflict and Resolution
o Communication Breakdown
o Different Points of View
o Cultural Barriers
o Business Ethics and Morality
o Unit 3 CASE STUDY

Answer Key