책 이미지
책 정보
· 분류 : 국내도서 > 대학교재/전문서적 > 생활환경계열 > 관광학
· ISBN : 9791156857549
· 쪽수 : 216쪽
책 소개
목차
0과 일본어의 문자와 발음 ············································································8
1과 공항 안내 서비스 1 ·············································································28
2과 공항 안내 서비스 2 ············································································40
3과 탑승수속 업무 1 ···················································································56
4과 탑승수속 업무 2 ··················································································66
5과 공항라운지 ····························································································78
6과 게이트 업무 ····························································································90
7과 탑승 인사 및 좌석 안내 ···································································100
8과 기내 시설 안내 및 서비스 ·································································112
9과 이륙 안내 ····························································································126
10과 식음료서비스 ·······················································································142
11과 기내 면세품 판매 ···············································································154
12과 착륙 안내 ····························································································162
13과 출입국심사 및 공항 면세점 ·······························································178
14과 자기소개 및 면접 ···············································································186
