전문펫시터 2급

PART 01 펫시터란 ··················································7
Chapter 01 펫시터의 정의와 역할 ····························8
01 펫시팅의 정의 ·································13
02 펫시터가 하는 일 ······························14
03 펫시터의 자격요건 ·····························15

Chapter 02 펫시터의 등장배경 ······························17
01 인간과 애완동물 ·······························17
02 동물에 대한 인식 변화와 반려동물 ···············18
03 반려동물 문화의 성숙과 전문 펫시터의 등장 ·······19

Chapter 03 반려동물 연관 산업의 발전과 펫시터의 미래 ·······21

Chapter 04 직업으로서의 펫시터와 윤리 ·····················23
01 펫시터의 직업윤리와 책임 ·······················23
02 모두가 알아야 할 펫티켓 ·······················24
03 펫시터를 위한 요약 동물보호법 ··················26

PART 02 첫 만남 준비, 반려동물과 인사하기, 함께 생활하기 ·········34

Chapter 01 반려견 맞이하기 ·······························35
01 강아지의 기본적인 특성과 주의해야 할 몸짓 언어 ··· 35
02 반려견, 가정에서 준비해야 할 것들 ··············44
03 반려견 사료의 기본사항 이해, 먹으면 안 되는 것들 49
04 반려견의 활동과 놀이, 산책 ·····················52
05 배변 훈련의 기초 ······························53

Chapter 02 반려묘 맞이하기 ·······························55
01 고양이의 기본적인 특성과 몸짓 언어 이해하기 ·····55
02 반려묘, 가정에서 준비해야 할 것들 ··············63
03 고양이 사료의 기본사항 이해, 먹으면 안 되는 것들 ·· 68
04 반려묘의 활동과 놀이자극, 환경풍부화 ···········70
05 고양이 화장실 관리 ····························71

PART 03 꼭 필요한 부분만 골라보는 반려동물 해부생리학 ···········74

Chapter 01 생명의 기준 : 세포와 혈액 ······················77
01 세포의 이해 ···································77
02 영양소와 산소를 배달하는 택배 : 혈액 ···········79
03 혈액의 세포 성분과 액체(혈장) 성분 : 동물병원 혈액검사란? ··· 81
04 혈액의 응고 ···································82
05 반려동물의 혈액형 ·····························84

Chapter 02 가슴 뛰는 이야기 : 순환기계와 호흡기계 ··········87
01 심장의 구조와 특성 ····························87
02 나갈 땐 빠르게, 들어올 땐 느리게 : 동정맥 ·······88
03 두근두근, 맥박과 혈압 ·························89
04 순환에도 여러 종류가 있다 : 폐순환과 체순환 ·····90
05 이건 몰랐지? 림프계 ···························91
06 숨 쉬기만큼 쉬운 호흡기계와 호흡운동 ···········92

Chapter 03 밥은 먹고 합시다 : 소화기계와 반려동물 영양 ·····96
01 밥 먹기만큼 쉬운 소화기계의 구성과 하는 일 ······96
02 영양소 별 소화와 흡수 ·························99
03 반려동물의 사료량과 에너지 요구량 ·············100
04 영양소별 에너지 대사 ·························102
05 반려동물과 비타민, 무기질 ·····················103

Chapter 04 먹었으면 분리수거는 해 놓고 가 : 신장과 비뇨기계 ···106
01 혈액 걸러내기 : 신장 ··························106
02 농축과 재흡수의 조절 ·························107
03 반려동물의 비뇨기계와 배뇨 ····················108
04 반려동물 오줌의 의미 ·························109

Chapter 05 집에만 있지 말고 나가서 운동 좀 해 : 근육과 골격, 신경 ·· 112
01 근육의 종류와 운동의 원리 ·····················112
02 뼈대를 세우자 : 반려동물의 주축골격 ···········113
03 머리뼈 모양과 품종 특성 ·······················114
04 다리뼈와 슬개골 탈구 ··························115
05 사지와 골격을 움직이는 메신저 : 신경계와 뉴런 ··116
06 생명체의 컨트롤타워 : 중추신경계와 뇌신경 ······118
07 균형의 수호자 : 자율신경계 ····················120

Chapter 06 반려동물도 많은 것을 느껴요 : 감각 ·············124
01 감각의 분류 ··································124
02 반려동물의 시각과 눈 ·························125
03 개장금 : 개와 고양이의 미각과 혀 ··············128
04 후각과 코 ····································128
05 반려동물의 청각과 귀 ·························130

PART 04 펫시팅 실무의 이해 ······································134

Chapter 01 나의 고객 이해하기 ···························136
01 나의 고객은 누구인가: 소비자-이용자-공급자 3구조 ··· 136
02 나의 고객은 왜 펫시터 서비스를 이용할까 ·······139

Chapter 02 펫시터 서비스 프로세스 ························142

Chapter 03 내 서비스, 내 고객 정의하기 ··················144

Chapter 04 프로필 작성 및 홍보 시작하기 ··················148

Chapter 05 사전만남 ·····································151
01 방문돌봄 사전만남 하기 ························151
02 위탁돌봄 사전만남 하기 ·······················152
03 사전만남 진행사항 ····························153

Chapter 06 체크리스트: 돌봄 전 확인하기 ··················155

Chapter 07 펫시팅 업무 수행하기 ··························157
01 강아지 산책줄의 종류와 사용방법 ···············158
02 펫시팅 중의 위생과 보건 ·······················161

Chapter 08 펫시터와 법 ··································163
01 돌봄 서비스 계약 ·····························163
02 분쟁의 발생 ··································168
03 분쟁의 해결 ··································174
04 펫시터 관련 법률 ·····························186
05 펫시터와 동불보호법 ··························208