책 이미지
책 정보
· 분류 : 외국도서 > 경제경영 > 리더십
· ISBN : 9781032038391
· 쪽수 : 188쪽
목차
Dedication * Acknowledgements * Introduction * SECTION 1: EQ THEORY * Chapter 1: Crosby-Style EQ * Chapter 2: The Crosby EQ Hierarchy * Chapter 3: EQ Hierarchy Level One - Self-Awareness * A. Reclaiming your Full Range of Emotion * B. Identifying your Habits and Patterns * C. Using your Inner Guidance System (Self-Differentiation) * Ability to Separate Self and Other * Ability to Separate the Past from the Present (Here & Now) * Ability to Separate Thinking and Feeling * D. Understanding your Mind-Body Connection * E. Re-Opening your Mind * F. Playfulness * Chapter 4: EQ Hierarchy Level Two - Empathy * A. Compassion?Genuinely Caring * B. Accuracy?Getting What They Mean * C. Open Mind?Respecting Differences * D. Interaction?Conveying Empathy * Chapter 5: EQ Hierarchy Level Three - Skills * A. Self-Calming * Conscious Breathing * B. Active Listening * C. Feeling Description * D. Conflict Skills * E. Systems Thinking * Chapter 6: Cognition & Emotion (Cause & Effect) * Chapter 7: Attachment and Detachment * Chapter 8: Behavioral Science Meets the Toltec Mayans * Chapter 9: Out Here in the Fields (Field Theory) * Chapter 10: Leadership * Chapter 11: Non-Violence * Chapter 12: Marshmallows on a Stick * SECTION 2: EMOTIONS ? RED, YELLOW & BLUE * Chapter 13: Red (Hard) Emotions * Anger * Skepticism and Pessimism * Defensiveness * Chapter 14: Blue (Fragile) Emotions * Worry/Anxiety/Discomfort * Fear and Courage (Yellow) * Sadness, Sorrow, Grief * Shame and Guilt * Humiliation * Depression * Chapter 15: Yellow (Soft) Emotions * Love * Trust and Mistrust (Blue) * Patience and Impatience (Red) * Forgiveness * Empathy * Humility, Humiliation (Blue/Red) and Self-Esteem * Gratefulness * Awe, Inspiration, Faith & Mystery * Appendix A: The Religions of Man * Bibliography *