The Emotionally Intelligent Online Tutor : Effective Tutoring in Blended and Distance Learning Environments (Paperback)

Chapter 1 ? E-tutoring: Introduction and ContextChapter 2 ? Emotional Intelligence and its Value for Tutors in Higher Education Chapter 3 ? The Utility of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) for Identifying Effective Tutors in Online and Blended Learning ContextsChapter 4 ? Emotional Intelligence: Trait-Based Models and their Utility for Tutors in Online and Blended Learning ContextsChapter 5 ? Motivation and the Adult Learner in Online and Blended Learning EnvironmentsChapter 6 ? Analysis of Prominent Distance Education Theorisations to Explore Developing Relations in Online and Blended LearningChapter 7 ? Effective Teaching in Online and Blended Learning EnvironmentsChapter 8 ? E-tutor Competences, Skills and BeliefsChapter 9 ? Developing Effective E-tutorsChapter 10 ? Emotionally Intelligent TutoringChapter 11 ? Emotionally Intelligent Tutors and Tutoring: A Summary and Concluding ThoughtsAppendix 1 ? An Andragogical Model for Adult Learners Studying in Blended Learning ContextsAppendix 2 ? Course Experience QuestionnaireAppendix 3 ? Revised Study Process Questionnaire (R-SPQ)