Resilient Health Care, Volume 2 : The Resilience of Everyday Clinical Work (Hardcover)

Volume 2: Preface Chapter 1 A Lesson in Resilience: the 2011 Stanley Cup Riot?Chapter 2 Translating Tensions into Safe Practices Through Dynamic Trade-offs: the Secret Second Handover?Chapter 3 Workarounds in Nursing Practice in Acute Care: a Case of a Health Care Arms Race??Chapter 4 The Demands Imposed by a Health Care Reform on Clinical Work in Transitional Care of the Elderly: a Multi-faceted Janus?Chapter 5 The Stockholm Blizzard of 2012 Chapter 6 Individual-collective Trade-offs: Implications for Resilience?Chapter 7 Managing Medicines Management: Organisational Resilience in Community Pharmacies?Chapter 8 Blood Transfusion with Health Information Technology in Emergency Settings from a Safety-II Perspective?Chapter 9 Exposing Hidden Aspects of Resilience and Brittleness in Everyday Clinical Practice Using Network Theories?Chapter 10 Patient Boarding in the Emergency Department as a Symptom of Complexity-induced Risks?Chapter 11 Looking for Patterns in Everyday Clinical Work?Chapter 12 Tempest in a Teapot: Standardisation and Workarounds in Everyday Clinical Work?Chapter 13 ECW in Complex Adaptive Systems?Chapter 14 Revealing Resilience through Critical Incident Narratives: a Way to Move from Safety-I to Safety-II?Chapter 15 Patients as a Source of Resilience?Chapter 16 Strategies to Get Resilience into Everyday Clinical Work?Chapter 17 Mobilising Resilience by Monitoring the Right Things for the Right People at the Right Time Chapter 18 Why is Work-as-Imagined Different from Work-as Done?