English for Business Communication

Introduction and How to Use This Book

UNIT 1 Socializing for Business
Chapter 1: Introducing Myself
Chapter 2: Initiating Interaction Through Small Talk
Chapter 3: Introducing Your Company & Job

UNIT 2: Communicationg with Large Audiences
Chapter 1: Communicating Through Simple Signs
Chapter 2: Communicating Through Posters
Chapter 3: Communicating Through Manuals
Chapter 4: Communicating Through Web Pages

UNIT3: Styles for Witten Communication
Chapter 1: Business Letters
Chapter 2Bibliography for Reports

UNIT4: Writing Effective E-mails and Letters
Chapter 1: Introduction to Customer Complaints
Chapter 2: Replying to Customer Complaints in Context
Chapter 3: How to Complain Effectively
Chapter 4: Analyzing and Rewriting Complaint Letters

UNIT 5 Making and Giving Effective Presentations
Chapter 1: Making Effectvie Presentation materials
Chapter 2: Explaining Numerical Data
Chapter 3: Giving Effective Presentations
Chapter 4: Organizing & Practicing Presentations
Chapter 5: Giving PResentations & Evaluating Presentations

UNIT 6 Daling with Contacts And Non-Disclosure Agreements(NDA)
Chapter 1: Nondisclousre Agreements
Chapter 2: Analyzing Nondisclosure Agreements