최신호텔관광영어

Part 1. Basic EnglishUnit 1 : GreetingsUnit 2 : IntroductionsUnit 3 : Thanks and ApologiesUnit 4 : RequestsUnit 5 : Telephone EnglishUnit 6 : HobbiesUnit 7 : Keeping FitUnit 8 : DirectionsUnit 9 : WeatherPart 2. Travel EnglishUnit 10: TicketingUnit 11: Checking-inUnit 12: On the PlaneUnit 13: Immigration and CustomsUnit 14: At the AirportUnit 15: Transportation ArrangementsPart 3.Hospitality EnglishUnit 16: ReservationsUnit 17: PBXUnit 18: Door ServiceUnit 19: Bell ServiceUnit 20: Front DeskUnit 21: ConciergeUnit 22: Business CenterUnit 23: HousekeepingUnit 24: Valet ServiceUnit 25: Coffee ShopUnit 26: Signature RestaurantsUnit 27: Beverage & BarsUnit 28: Room ServiceUnit 29: Quick Service RestaurantsUnit 30: Casual DiningUnit 31: Ethnic RestaurantsUnit 32: Fitness center