Tourism English

PartⅠ. Airline Services
Chapter 1. Before Take-Off
Unit 1. Making a Reservation
Unit 2. Boarding
Unit 3. Seating
Unit 4. Preparation for Take-Off

Chapter 2. In-Flight Service
Unit 1. Beverage Service
Unit 2. Meal Service
Unit 3. General Passenger Queries
Unit 4. Dealing With Problems

Chapter 3. After Landing
Unit 1. Preparation for Landing
Unit 2. Farewell and Deplaning

Chapter 4. Flight Announcements
Unit 1. Welcome Announcement
Unit 2. Safety Regulations Announcement
Unit 3. C.I.Q. Card Announcement
Unit 4. Farewell Announcement

Part Ⅱ. Tour Conductor Services
Chapter 5. Going Abroad
Unit 1. Meeting at the Airport(Departure and Arrival)
Unit 2. Immigration
Unit 3. Baggage Claim
Unit 4. Customs Procedure

Chapter 6. Sightseeing Service
Unit 1. Optional Tour
Unit 2. Car Rental
Unit 3. Directions

Chapter 7. At the Restaurant
Unit 1. At the Entrance
Unit 2. Meals
Unit 3. Table Manners

Chapter 8. Visit in Korea
Unit 1. Telmple Stay
Unit 2. The 5th World Ceramic Biennale 2009 Korea
Unit 3. Global Fair & Festival 2009 Incheon, Korea