Hotel & Restaurant Service English

Part 1 Room DivisionUnit 1 RESERVATION Unit 2 DOOR MAN Unit 3 BELL ATTENDANT Unit 4 CHECKING-IN AT HOTEL Unit 5 TELEPHONE SERVICE Unit 6 HOUSEKEEPING Unit 7 CHECKING-OUT Part 2 Food & BeverageUnit 1 SUGGESTION FOR THE MEAL Unit 2 RESERVING A TABLE Unit 3 SEATING THE GUEST Unit 4 ORDERING DRINKS Unit 5 BREAKFAST Unit 6 LUNCH Unit 7 DINNER Unit 8 SPECIALTY Unit 9 GATERING FOR A BANQUET Unit 10 BAR SERVICE Unit 11 HANDLING COMPLAINTS Unit 12 PAY THE BILL Part 3 OthersUnit 1 FITNESS SUITE Unit 2 BUSINESS SERVICE Unit 3 SALES & MARKETING Unit 4 PERSONNEL Unit 5 TRAINING Unit 6 RECREATION FACILITIES Unit 7 CONVENTION FACILITIES