2017 커리어에듀 농협 NCS 기출문제풀이 (신유형 통합용)

PART
01 의사소통능력
Chapter 1 핵심 포인트 3
point01 직장생활 내에서의 의사소통능력 ···································4
point02 문서이해능력의 영역과 절차 ··········································4
point03 문서작성능력의 고려요소 ···············································5
point04 문서작성의 원칙과 주의사항 ··········································5
point05 다양한 문서의 종류 ························································6
point06 의사표현능력의 중요성과 종류 ·······································7
point07 의사표현의 전달력에 영향을 미치는 요인 ·····················7
point08 의사소통을 저해하는 요인 ·············································8
point09 올바른 경청의 방해요인 및 경청의 바람직한 자세 ········8
point10 기초외국어능력의 필요성 ···············································9
Chapter 2 유형별 기출예상문제 10
유형01 문서의 주제(중심내용), 제목 찾기 ································10
유형02 세부 정보의 이해 ···························································16
유형03 맥락에 맞는 단어 및 접속어 삽입 ·································38
유형04 맥락에 맞는 단문 삽입 ··················································41
유형05 내용의 추리/추론 문제 ··················································46
유형06 문장의 배열 순서 찾기 ··················································59
유형07 문서작성 및 개요작성 ····················································60
유형08 의사표현능력에 관한 문제 ·············································74
유형09 경청능력에 관한 문제 ····················································88
유형10 맞춤법 표기 및 잘못 쓰인 글자 수 찾기 ·······················94
유형11 기초외국어능력 관련 문제 ···········································104

PART
02 수리능력
Chapter 1 핵심 포인트 109
point01 수추리 ········································································110
point02 응용계산 ·····································································110
point03 도표 분석(자료해석) ·················································115
point04 도표 작성 ···································································115
Chapter 2 유형별 기출예상문제 116
유형01 1차원 수추리 ·······························································116
유형02 2차원 수추리 ·······························································124
유형03 그룹 수추리 ·································································130
유형04 사칙연산 ······································································133
유형05 시간 ·············································································151
유형06 확률 ·············································································156
유형07 비율 ·············································································160
유형08 도표 분석(자료해석) ····················································165
유형09 도표 작성 ·····································································202

PART
03 문제해결능력
Chapter 1 핵심 포인트 223
point01 사고력 ········································································224
point02 언어추리 ·····································································225
point03 언어유추 ·····································································226
point04 문제해결능력 ······························································227
point05 문제처리능력 ······························································229
Chapter 2 유형별 기출예상문제 231
유형01 명제 추리 ·····································································231
유형02 순서 추리 ·····································································244
유형03 위치 추리 ·····································································255
유형04 기타 추리 ·····································································265
유형05 언어유추(어휘의 관계별 의미) ·····································282
유형06 문제처리능력 ·······························································287

PART
04 자원관리능력
Chapter 1 핵심 포인트 335
point01 자원(Resource) ·························································336
point02 시간관리능력 ······························································337
point03 예산관리능력 ······························································338
point04 물적자원관리능력 ·······················································339
point05 인적자원관리능력 ·······················································340
Chapter 2 유형별 기출예상문제 341
유형01 시간 관리 ·····································································341
유형02 예산 관리 ·····································································350
유형03 물적자원관리 ·······························································358
유형04 인적자원관리 ·······························································377
유형05 수익체계 ······································································389
유형06 경로(Path) ···································································400

PART
05 조직이해능력
Chapter 1 핵심 포인트 409
point01 경영의 구성요소(4요소) ·············································409
point02 경영활동의 유형 ·························································409
point03 의사결정의 과정 ·························································411
point04 브레인 스토밍(brain storming) ·································411
point05 SWOT 분석 ································································413
point06 마이클 포터의 본원적 경쟁 전략 ·······························415
point07 경영참가제도의 유형 ··················································416
point08 조직목표의 기능ㆍ특징ㆍ분류 ····································416
point09 조직구조의 구분ㆍ형태 ···············································417
point10 조직문화의 기능ㆍ구성요소 ········································419
point11 집단의 유형 ································································420
point12 업무의 특성ㆍ업무수행의 절차 ···································420
point13 업무수행 방해요인의 통제와 관리 ·····························422
point14 정부 3.0 ·····································································423
point15 문화충격ㆍ이문화 커뮤니케이션 ·································424
point16 국제시사상식 ······························································424
Chapter 2 유형별 기출예상문제 425
유형01 경영이해능력 ·······························································425
유형02 SWOT 분석 ·································································430
유형03 조직 체제이해능력 ·······················································439
유형04 업무이해능력 ·······························································447
유형05 결재 양식 작성 능력 ···················································457
유형06 국제감각(국제시사) ······················································462

PART
06 대인관계능력
Chapter 1 핵심 포인트 473
point01 직장생활 내에서의 대인관계능력의 의미 ···················474
point02 팀웍의 의미와 촉진방법 ·············································474
point03 리더십의 의미와 유형 ················································475
point04 갈등관리의 의미와 해결방법 ······································476
point05 협상의 단계별 과정 및 협상 전략 ·····························476
point06 불만고객 유형별 대응방안 ·········································478
Chapter 2 유형별 기출예상문제 480
유형01 대인관계 기본 개념과 구체적 내용에 대한 이해 ·········480
유형02 대인관계의 상황별 대응 절차(프로세스) ·····················485
유형03 대인관계에서 생기는 문제에 대한 대안(최선/최악) ·····489
유형04 대인관계 상황별 응용사례 및 실전처리능력에 관한 문제
·································································································498
유형05 대인관계 실제 상황과 기본개념/유형의 연결 ··············503
유형06 대인관계의 제시된 상황에 대한 유추(추론) ················509

PART
07 정보능력
Chapter 1 핵심 포인트 517
point01 정보능력 ·····································································518
point02 컴퓨터 활용 능력 ·······················································520
point03 정보처리능력 ······························································522
point04 코드화(Encode) ·························································524
point05 엑셀(Excell) ·······························································524
point06 알고리즘/프로그래밍 언어/순서도 ······························525
Chapter 2 유형별 기출예상문제 526
유형01 코드화 ··········································································526
유형02 엑셀 ·············································································541
유형03 알고리즘/프로그래밍 언어/순서도 ································548
유형04 정보처리 ······································································551
유형05 컴퓨터의 활용 ······························································584

PART
08 기술능력
Chapter 1 핵심 포인트 593
point01 기술능력 ·····································································594
point02 산업재해 ·····································································595
point03 기술이해능력 ······························································596
point04 기술선택능력 ······························································597
point05 기술적용능력 ······························································600
Chapter 2 유형별 기출예상문제 602
유형01 스위치 ··········································································602
유형02 좌표체제 분석 ······························································608
유형03 매뉴얼(Manual) ···························································612
유형04 기술이해능력 ·······························································621
유형05 기술선택능력 ·······························································623
유형06 기술적용능력 ·······························································627
Chapter 1 핵심 포인트 633
point01 자기개발의 의미와 필요성 ·········································634
point02 자기개발의 과정 및 구성요소 ····································635
point03 자기개발의 방해요인 ··················································635
point04 자기개발 설계전략과 계획수립 ···································636

PART
09 자기개발능력
point05 자아인식의 의미와 방법 ·············································637
point06 자기관리 계획수립 절차 ·············································638
point07 합리적 의사결정의 의미와 과정(프로세스) ················639
point08 경력개발의 의미와 필요성 ·········································640
point09 경력개발 계획 수립 및 실행 5단계 ···························641
Chapter 2 유형별 기출예상문제 642
유형01 자기개발의 의미와 내용에 대한 개념 이해 ·················642
유형02 자기개발의 과정별 프로세스 ········································645
유형03 자아인식 내용 이해와 사례 응용문제 ··························648
유형04 자기관리 내용이해와 사례 응용문제 ····························651
유형05 경력개발 내용이해와 사례 응용 ··································653

PART
10 직업윤리
Chapter 1 핵심 포인트 659
point01 직업윤리의 의미와 기본 원칙 ····································660
point02 근로윤리의 의미와 3대 요소 ······································661
point03 공동체 윤리의 의미와 영역 ········································662
point04 직장내 예절 및 업무상 예절 ······································663
point05 성 예절의 의미와 성희롱 성립조건 ····························666
Chapter 2 유형별 기출예상문제 667
유형01 직업관 및 직업윤리의 의미와 내용의 이해 문제 ·········667
유형02 근로윤리와 공동체윤리 관련 응용문제 ························670
유형03 직업윤리 관련 갈등의 상황에서 대안(최선/최악) 찾는 문제
·································································································676
유형04 직장 비즈니스 예절 및 국제매너 문제 ························683
유형05 성예절, 성희롱의 개념 및 사례분석 문제 ···················687