기적의 항공 서비스 영어.일어회화

항공회사 정의 및 항공용어 소개 ················································································ 4



01 Chapter Reservation 예약

예약상황 1 king a Reservation 1························································· 16

예약상황 2 Making a Reservation 2···················································· 30

예약상황 3 Cancelling a Reservation··················································· 42

예약상황 4 Changing a Reservation ··················································· 52

예약상황 5 Ticketing········································································ 64



02 Chapter Boarding 탑승

탑승상황 1 Check-in········································································ 78

탑승상황 2 Assigning Seats with Companions ····································· 90

탑승상황 3 Assigning a Desirable Seat···············································102

탑승상황 4 Check-in for the Emergency Exit Seat ·······························114

탑승상황 5 Closing Check-in····························································124



03 Chapter In- Flight Service 객실 서비스

객실상황 1 Directing Seats 1, Directing Seats 2···································142

객실상황 2 Preparing for Take-off 1, Preparing for Take-off 2···············154

객실상황 3 In-flight Service 1, In-flight Service 2, In-flight Service 3·······170

객실상황 4 Duty Free Sales 1, Duty Free Sales 2··································184

객실상황 5 Sick Passenger 1, Sick Passenger 2 ···································198



Appendix

Appendix 1 Service Key Expression 100············································212

Appendix 2 방송문 모음··································································228

Appendix 3 한국어 번역 및 Comprehension Practice 정답 ···················270





01 Chapter 豫約

豫約狀況 1 航空予約 1······································································ 24

豫約狀況 2 航空予約 2······································································ 36

豫約狀況 3 予約の取り消し································································ 48

豫約狀況 4 予約変更········································································ 58

豫約狀況 5 発券のお支払·································································· 70



02 Chapter 搭乘

搭乘狀況 1 搭乘手續 - [搭乘案內]······················································· 86

搭乘狀況 2 隣同士の座席指定 - [搭乘優先案內]····································· 96

搭乘狀況 3 希望の座席指定 - [最終搭乘案內]·······································108

搭乘狀況 4 非常口座席案内 - [搭乘遲延案內] ······································120

搭乘狀況 5 チェック・イン締め切り - [呼び出し案內] ·····························134



03 Chapter 客室

客室狀況 1 座席案內 1, 座席案內 2·····················································150

客室狀況 2 離陸準備Ⅰ, 離陸準備Ⅱ ···················································164

客室狀況 3 機内サービスⅠ, 機内サービスⅡ ·······································178

客室狀況 4 機內販賣, 入國書類 ·························································192

客室狀況 5 そのⅠ, そのⅡ································································204



航空会社

面接項目100 ···················································································212