직업과 윤리

Part 01 직업윤리의 기초

Chapter 01 인간의 삶과 직업 ······································································ 9
1) 일과 인간의 삶 ·················································································9
2) 직업선택과 인간의 삶 ·····································································10

Chapter 02 직업의 개념과 조건 ································································ 15
1) 직업의 의의와 직업관 ·····································································15
2) 직업의 조건 ··················································································17
3) 직업인의 기본자세 ··········································································18

Chapter 03 직업의 분류 ············································································ 21
1) 한국고용직업분류 ············································································21
2) 국가직무 능력표준 ··········································································22
3) 한국표준직업분류 ············································································23

Chapter 04 바람직한 직업선택 ································································· 27
1) 직업선택 관련 이론 ········································································27
2) 직업선택의 기준 ···········································································29

Chapter 05 윤리 ······················································································ 33
1) 윤리의 의미 ····················································································33
2) 윤리적 가치의 중요성 ·····································································34
3) 윤리 규범의 형성 ···········································································35
4) 비윤리적 행위의 원인 ·····································································36
5) 비윤리적 행위의 유형 ·····································································36

Chapter 06 직업윤리 ················································································ 39
1) 직업윤리의 의미 ·············································································39
2) 직업윤리의 필요성 ··········································································40
3) 개인윤리와 직업윤리 ······································································42
4) 전문직의 직업윤리 ··········································································43
Part 02 근로윤리

Chapter 07 근면한 태도 ··········································································· 53
1) 근면의 의미 ····················································································53
2) 근면의 종류 ····················································································55
3) 근면에 필요한 자세 ········································································61

Chapter 08 정직한 행동 ··········································································· 65
1) 정직의 의미 ····················································································66
2) 한국사회의 정직성 수준 ·································································69
3) 정직에 필요한 자세 ········································································72

Chapter 09 성실한 자세 ··········································································· 77
1) 성실의 의미 ····················································································78
2) 성실한 사람과 성실하지 않은 사람 ················································80
3) 성실에 필요한 자세 ········································································84

Part 03 공동체 윤리

Chapter 10 서비스의 의미 ········································································· 91
1) 서비스의 의미 ·················································································92
2) 고객 접점서비스의 의미 ·································································93

Chapter 11 책임의 의미 ··········································································· 103
1) 책임의 의미 ··················································································103
2) 책임과 기업의 사회적 책임 ··························································107
3) 책임에 필요한 자세 ······································································109

Chapter 12 준법의 의미 ··········································································· 113
1) 준법의 의미 ··················································································113
2) 우리나라 준법의식 수준 ·······························································115

Chapter 13 직장인의 예절 ······································································· 123
1) 예절의 의미 ··················································································123
2) 직장에서의 인사예절 ····································································126
3) 직장에서의 의사소통예절 ·····························································131
4) 직장에서의 이메일 예절 ·······························································134

Chapter 14 직업에서의 성예절 ································································ 139
1) 성예절의 의미 ···············································································139
2) 직장 성예절을 지키기 위한 자세 ·················································147