팬데믹시대 안전리더십

제1장 안전과 경영 - 당신의 조직은 안전하십니까?
1. VUCA 시대, 기업환경 변화와 지속가능 ······························ 17
2. 내가 속한 산업의 위험도와 준비 ········································· 19
3. 100년 이상 지속 기업을 위한 교육 ···································· 21
4. 중장기(안전보건, 환경) 목표 vs 내년 계획 수준 ················ 23
5. 무엇이 조직 내 구성원을 안전하게 하는가? ························ 26
6. 안전문화를 위한 ABC 전략과 안전리더십 ··························· 29
[미디어 속 안전 인사이트] 영화 <타워> 1:29:300법칙 ····· 31
[전문가 인사이트] 수신제가치국평천하(修身齊家治國平天下) · 34

제2장 경영층의 리더십 - 경영층은 리더십을 발휘하고 있는가?
1. 가시적인 안전리더십 [Visible Safety Leadership] ·········· 39
01. 리더의 철학이 조직의 수준을 좌우한다. ························ 39
02. 구성원과 조직성공을 위한 핵심습관, 안전 ···················· 40
03. 핵심가치 vs 신년사 단골손님 ········································ 45
04. 속도가 아니라 방향이다. ················································· 48
05. 삼류 리더와 일류 리더의 차이 ······································· 51
06. 가시적인 안전리더십을 실천하는 최고경영자 ················· 54
[미디어 속 안전 인사이트] 영화 <딥워터 호라이즌> ····· 57
[전문가 인사이트] 백문불여일견(百門不如一見),
백견불여일행(百見不如一行) 미국 OSHA 방문 ············· 60
2. 내외부 협력 [Stakeholder Engagement] ························· 63
01. 애벌린 패러독스와 안전리더십 ······································· 63
02. 리비히 법칙 ····································································· 67
03. 블랙스완과 회색 코뿔소 ·················································· 70
04. 최장수 MC, 송해 아저씨의 비결 ··································· 72
05. 메라비언 법칙 <왜 안전을 하는 것일까?> ····················· 74
06. 누구를 버스에 태울 것인가? ·········································· 75
[미디어 속 안전 인사이트]
영화 <다크워터스>1:10:100의 법칙 ······························ 78
[전문가 인터뷰]
안전경영의 목표는 무엇이며 어떻게 추진해야 하는가? · 81
3. 현상파악 [Awareness] ························································ 85
01. 우리 조직의 Top. 3(Worst 3)리스크는? ······················ 85
02. 얼마나 안전해야 안전한 것인가? ··································· 88
03. 문과생 경영진과 이과생 생산공장장의 소통 ·················· 91
04. 해외출장시 개인보호구를 챙겨가는 CEO와 슈퍼바이저 · 96
05. 남보다 먼저, 빨리, 자주 ················································· 98
06. 안전보건 관리의 주체는 바로… 나 ································ 101
[미디어 속 안전 인사이트]
영화 <33>과 책 <행동하는 리더의 체크리스트> ··········· 104
[전문가 인사이트]
안전제일은 캐치프레이즈(catchphrase)일까? ··············· 106

제3장 HSE 스텝의 전문성 - HSE 스텝은 전문성을 갖추고 있는가?
1. 교육훈련 [Training & Drill] ················································ 113
01. 나는 HSE 리더로 준비되어 있는가? ····························· 113
02. 위대한 기업은 다 어디로 갔을까? ································· 115
03. 직장에 다닌다고 직업이 생길까? ··································· 118
04. 허리 춤 높이까지 책은 읽어 봤나 ································· 120
05. Local을 넘어 Global 전문가로 ······································ 124
06. 전문가로서 나의 역량(Competency)과 의도적
수련(Deliberate Practice) ············································ 126
[미디어 속 안전 인사이트] 벤치마킹 - HSE 직군의 역량셋 131
[전문가 인터뷰] 산업보건 원스톱 서비스 ······················· 134
2. 보상과 격려 [Encourage] ···················································· 137
01. 안전활동의 페이스 메이커(pace maker) ······················ 137
02. 레이달라오의 원칙 ··························································· 139
03. 안전책무 일람표가 있나요? ············································ 141
04. 아주 작은 반복의 힘 ······················································· 143
05. 이른 아침 안전포럼에서 열공하는 최고경영자와 경영진 144
06. 내게 영향력을 미치는 세 집단 ······································· 147
07. 3.5%의 법칙 ··································································· 150
08. 콜버그의 도덕성 발달 이론 ············································ 152
[미디어 속 안전 인사이트] 영화 <증인> ························· 154
[전문가 인터뷰] 안전의 신상필벌 ··································· 156
3. 위험성 평가 [Risk Assessment] ······································· 160
01. 상대방 눈높이를 고려한 위험성 평가 교육 ··················· 162
02. 여러분 회사는 사건사고 도서관이 있나요? ···················· 164
03. 중요하지만 위험성평가에 참여해 본 경험이 없는 현실 166
04. 집단지성의 힘 : NASA의 달표면 위기테스트 ··············· 169
05. 유해위험요소를 정확히 알고 회피해야 해피(happy)하다. 172
[미디어 속 안전 인사이트]
일본 벤치마킹 <오사카 방재체험센터> ··························· 176
[전문가 인터뷰] 솔선수범하고 배려하는 안전팀장님 ······ 177
4. 시스템 감사 [HSE System Audit] ···································· 180
01. 당신의 안전프로그램을 Sabotage할 10가지 실수 ······· 180
02. 순간의 선택이 10년을 좌우한다. ··································· 184
03. 안전은 실행, 평상시에 잘하자. ······································ 186
04. 요람에서 무덤까지 안전한 삶 ········································· 188
05. 감사(感謝)하다는 말을 듣는 감사(監査) ························· 190
[미디어 속 안전 인사이트] 미국 벤치마킹 · 193
[전문가 인터뷰] 나는 어디에 속하고 있나? ··················· 195

제4장 근로자의 참여 – 근로자는 안전활동에 잘 참여하고 있는가?
1. 잠재위험 식별 [Hazard Communication] ························· 201
01. 안전에는 공짜가 없다. ···················································· 201
02. 딱 보면 척입니다. ··························································· 205
03. 지식경영(KM)을 하지 못하면 개념 무(無)가 된다. ······· 208
04. 나는 안전하다, 고로 존재한다. ······································ 210
05. 리처드 와이즈먼의 거울 실험 ········································· 212
[미디어 속 안전 인사이트] 책 <소방관의 선택> ············ 214
[전문가 인터뷰] 디지털화 시대의 산업안전과 건강위험에
대처하는 안전리더십 ······················································· 218
2. 사고보고 및 조사 [Incident Report & Investigation] ···· 222
01. 1일 1깡, 아주 작은 안전습관의 힘 ······························· 222
02. 정말 이런 학문이 있을까? ‘실패학’ ······························· 223
03. 무소식이 과연 희소식일까? ············································ 227
04. 현상보다 본질을, 시점보다 트랜드로 ····························· 230
05. 고수는 날마다 복기한다. ················································· 232
06. 누구를 위해 알람은 울리는가? ······································· 234
07. 안전을 잘하는 회사와 잘 해야 하는 회사 : 고수와 하수 · 238
[미디어 속 안전 인사이트] 책 <룬샷> ···························· 240
[전문가 인터뷰] 안전보건 전문강사가 바라본 관리자의
리더십과 근로자의 안전 ·················································· 243
3. 지침화 [Procedure & Process] ········································ 246
01. 세상을 탓하기 전에 방부터 정리하라. ··························· 246
02. 인생의 로또복권, 작업장 LOTO(Lock out Tag out) · 249
03. 현장에서 살아 숨 쉬는 작업표준서 ································ 251
04. 안전에 이르는 지름길은 지름길을 피하는 것 ················ 253
05. 1년에 한번, 2시간의 참회 시간 ····································· 256
[미디어 속 안전 인사이트] 벤치마킹
- 기업 인수 후 피인수 기업 대상 교육 ······················· 260
[전문가 인터뷰]
안전문화 구축을 위한 구성원 모두의 1그램의 실천 ···· 262

제5장. 미래의 안전보건과 나 - 안전사회를 위해 무엇을 실천할 것인가?
1. Back to the BASIC(기본으로 돌아가자) ··························· 267
- Business Acumen, Assumption, Strategy,
Infrastructure, Communication
2. 인향만리(人香萬里 : 사람의 진심은 만리까지 간다)를 하자. 270
3. 글로벌 시민으로서 후대를 위한 실천 ··································· 273
- 지행합일(知行合一)하고 기록으로 남기자.
[전문가 인사이트] 귤화위지… 탱자가 귤이 되기
위해서는 우선 강을 건너야 한다. ·································· 276
┃에필로그 ························································································ 278

[부록]
1. 안전리더십 모델 ···································································· 287
2. 안전문화관련 지표와 실천 체크리스트 ································· 288
2.1 안전문화 12가지 요소 ···················································· 288
2.2 VPP 구성요소 ································································· 289
2.3 직책별 체크리스트 ··························································· 291
(최고경영층 책임 / 관리감독자 책임 / 안전보건관리자,
코디네이터 책임 / 종업원 책임)
3. 참고 문헌 ··············································································· 295
- 국내 도서, 외국 도서, 국내외 논문, 추천 영화