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· 제목 : Training in Interpersonal Skills (6th Edition, Paperback) (Tips for Managing People at Work)
· 분류 : 외국도서 > 경제경영 > 연구개발(R/D)
· ISBN : 9780132778435
· 쪽수 : 416쪽
· 출판일 : 2011-03-25
· 분류 : 외국도서 > 경제경영 > 연구개발(R/D)
· ISBN : 9780132778435
· 쪽수 : 416쪽
· 출판일 : 2011-03-25
목차
Part I: Self-Awareness
1. Skills: An Introduction
2. Self-Awareness: A Point of Departure
3. Self-Management: Clarifying Values, Setting Goals, and Planning
4. Applying Emotional Intelligence
Part II: Communicating
5. Sending Interpersonal Messages
6. Listening and Reading Nonverbal Messages
7. Providing Feedback
8. Communicating Across Cultures
Part III: Motivating
9. Goal Setting
10. Coaching, Counseling, and Mentoring
11. Empowering People Through Delegation
Part IV: Leading
12. Politicking
13. Persuading
14. Applying Leadership Style
15. Managing Change ....
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