The New IT Outsourcing Landscape : From Innovation to Cloud Services (Hardcover)

List of Tables List of Figures Acknowledgements Notes on Contributors Introduction The Emerging IT Outsourcing Landscape; L.Willcocks & M.Lacity PART I: THE OUTSOURCING LANDSCAPE Mapping the IT Outsourcing Landscape: Review and Future Directions; M.Lacity , S.Khan , A.Yan & L.Willcocks Theory In Outsourcing: The New Challenge; M.Lacity , S.Khan & L.Willcocks PART II: SIX THEMES AND NEW DIRECTIONS Innovation - Step Change in Outsourcing: Towards Collaborative Innovation; E.Whitley & L.Willcocks Projects Managing Escalation in IT Outsourcing; D.Kovasznai & L.Willcocks Offshoring Cross Cultural Strategies; P.Abbott , Y.Q.Zheng , R.Dhu & L.Willcocks Onshoring What About Rural Outsourcing? M.Lacity , J.Rottman & S.Khan Capabilities The Neglected Role of Middle Management in Outsourcing and Offshoring; L.Willcocks & C.Griffiths Cloud On The Landscape - Promises and Challenges; W.Venters , E.Whitley , L.Willcocks & J.Hindle Index