Smart Videoconferencing: New Habits for Virtual Meetings (Paperback)

Preface
Acknowledgments
Introduction

PART ONE: WHAT’S IT ALL ABOUT?
1 Videoconferencing: A Twenty-First Century Business Tool
2 Why New Habits Are Needed
3 Limitations of Videoconferences

PART TWO: HABIT 1—LEVERAGE YOUR CHOICES
4 Should Your Meeting Be a Videoconference?
5 The Demands of Videoconferences
6 Videoconference or Face-to-Face Meeting?
7 Videoconference or Teleconference?

PART THREE: HABIT 2—THINK PRIME TIME
8 Preparation
9 Interesting Agendas
10 Setting Personal Agendas
11 Getting a Great Start
12 Moderators
13 Question Handling
14 Importance of Participation
15 Watching Your Time
16 International Videoconferences
17 Strong Closings
18 Following Up
19 Lessons Learned

PART FOUR: HABIT 3—MAKE TECHNOLOGY YOUR FRIEND
20 Microphones
21 Cameras
22 TelePrompTers
23 Lighting
24 Taping
25 Documents
26 Murphy’s Law

PART FIVE: HABIT 4—MAXIMIZE YOUR PRESENCE
27 No Food, No Gum
28 Distractions
29 Patterns and Colors in Your Clothing
30 Anger and Other Negative Emotions
31 Assume You’re Live
32 The Importance of Being on Time
33 When You Are on a Panel or Part of a Group
34 Makeup
35 If You Are Sick
36 Jewelry
37 Your Voice
38 Controlling Your Nerves
39 Your Eyes
40 Your Hair
41 Your Clothing
42 Grooming
43 Your Gestures

PART SIX: FINAL CONSIDERATIONS
44 A Videoconference Checklist
45 A Legal Caveat
46 The Future of Videoconferencing
Appendix A Storyboarding
Appendix B Commonly Mispronounced Words
Notes
Bibliography
Useful Terms to Know
Index
About the Authors