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· 제목 : Who Kidnapped Excellence?: What Stops Us from Giving and Being Our Best (Hardcover)
· 분류 : 외국도서 > 경제경영 > 성공학
· ISBN : 9781626560871
· 쪽수 : 149쪽
· 출판일 : 2014-01-06
· 분류 : 외국도서 > 경제경영 > 성공학
· ISBN : 9781626560871
· 쪽수 : 149쪽
· 출판일 : 2014-01-06
목차
Foreword
Introduction
1. Excellence Kidnapped
2. The Demand for the Return of Excellence
3. Average and His Team Get to Work
4. Below Average
5. Passion Meets N. Different
6. Competency Meets N. Ept.
7. Flexibility Meets N. Flexibility
8. Communication Meets Miss Communication
9. Ownership Meets Poser
10. Leadership Meets the Employees
11. What Every Leader, Manager, Supervisor, and Employee Must Know About Excellence
Epilogue
Now ELEVATE Your Excellence!
5 People and Companies Who ‘Get It’
Jack, the Coffee Tastes Better When You Make It!
Baptist Hospital
First Choice Home Medical
Southwest Airlines
Mitchells Family of Stores
Galt House Hotel
Acknowledgments
About the Authors
