Point 경영조직

제1장 조직행동(OB) 총론
ㅣ Point 1 ㅣ 조직행동(OB)의 연구 방법：변수 간의 관계 ···········································14
ㅣ Point 2 ㅣ 조직 다양성 이론에 대한 검토 ·······························································16
ㅣ Point 3 ㅣ Barnard의 조직이론 검토 ·····································································22

제2장 개인 수준 조직행동(OB)
ㅣ Point 4 ㅣ 창의성(creativity)에 대한 검토 ······························································30
ㅣ Point 5 ㅣ 조직행동론(OB)에서의 태도(attitude) ·····················································33
ㅣ Point 6 ㅣ 개인-직무 적합성(PJF)와 개인-조직 적합성(POF) ···································38
ㅣ Point 7 ㅣ MBTI에 대한 총괄적 이해 ····································································43
ㅣ Point 8 ㅣ 빅 파이브 모델(Big 5 Model = FFM) ··················································47
ㅣ Point 9 ㅣ Type A와 Type B / 내재론자와 외재론자 ··············································51
ㅣ Point 10 ㅣ 핵심자기평가(CSE) ·············································································54
ㅣ Point 11 ㅣ 상황강도이론 / 특성활성화이론(TAT) ······················································57
ㅣ Point 12 ㅣ 감정지능과 감정전염 ···········································································60
ㅣ Point 13 ㅣ 가드너의 다중지능이론 ········································································64
ㅣ Point 14 ㅣ 긍정심리자본：자기효능감, 낙관주의, 희망, 회복탄력성 ··························67
ㅣ Point 15 ㅣ 정서적 사건 이론(AET)과 정서(감정 등)의 경영상 적용 ·························72
ㅣ Point 16 ㅣ 직무특성모델(JCM)에 대한 총괄적 검토 ···············································76
ㅣ Point 17 ㅣ 직무설계의 접근방식：하향식(Top down) vs 상향식(Bottom) ··············81
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ㅣ Point 18 ㅣ 조직공정성(organizational justice) 이론 검토 ······································86
ㅣ Point 19 ㅣ 분배공정성과 절차공정성의 내용 및 관계 검토 ······································90
ㅣ Point 20 ㅣ 모티베이션：인지적 접근의 이론(≒이른바 과정이론) 검토 ······················93
ㅣ Point 21 ㅣ 자기효능감 이론 및 목표설정이론과의 연계 ·········································101
ㅣ Point 22 ㅣ 자기결정이론(self-determination theory) 등에 대한 검토 ·················105
ㅣ Point 23 ㅣ 강화스케줄(reinforcement schedule)에 대한 검토 ····························109
ㅣ Point 24 ㅣ Bandura의 사회적 학습 이론 ····························································112
ㅣ Point 25 ㅣ 신뢰(Trust)에 대한 검토 ···································································115
ㅣ Point 26 ㅣ 직무스트레스 ① ···············································································119
ㅣ Point 27 ㅣ 직무스트레스 ② ···············································································123

제3장 집단 수준 조직행동(OB)
ㅣ Point 28 ㅣ 역할(Role) 관련 개념들의 검토 ·························································130
ㅣ Point 29 ㅣ Belbin의 효과적인 팀 역할 / 효과적인 팀의 구축 방안 ·······················134
ㅣ Point 30 ㅣ 집단의 규범(Norm)에 대한 검토 ························································140
ㅣ Point 31 ㅣ 집단응집성과 집단성과 그리고 집단사고(groupthink) ···························145
ㅣ Point 32 ㅣ 집단 규모 관련：사회적 태만과 사회적 촉진 ······································148
ㅣ Point 33 ㅣ 집단양극화 현상(group polarization)과 집단사고(groupthink) ·············153
ㅣ Point 34 ㅣ 집단의사결정의 장?단점과 집단의사결정의 질 제고 방안 ····················157
ㅣ Point 35 ㅣ 문화와 커뮤니케이션 장애요인 / Johari의 창 ·····································161
ㅣ Point 36 ㅣ 비공식적 커뮤니케이션：그레이프바인(Grapevine) ······························164
ㅣ Point 37 ㅣ 권력과 SNA ····················································································167
ㅣ Point 38 ㅣ 권력관계 ： 개인수준과 집단(부서)수준 ················································171
ㅣ Point 39 ㅣ 조직정치의 내용들 검토 ····································································176
ㅣ Point 40 ㅣ 리더십 이론의 전개：특성이론과 행동이론의 개요 ·······························180
ㅣ Point 41 ㅣ Hersey & Blanchard의 상황적 리더십 이론(SLT) ·····························184
ㅣ Point 42 ㅣ 거래적 리더십과 변혁적 리더십의 통합적 이해 ····································188
9
ㅣ Point 43 ㅣ 리더십 귀인이론과 리더십 대체이론 ···················································192
ㅣ Point 44 ㅣ 리더십 특성이론의 재조명 ·································································196
ㅣ Point 45 ㅣ Robert House의 경로 - 목표이론(path-goal theory) ························199
ㅣ Point 46 ㅣ 리더 - (구)성원 교환(LMX) 이론에 대한 검토 ······································203
ㅣ Point 47 ㅣ 임파워링 리더십과 LMX 등의 통합적 이해 ·········································209
ㅣ Point 48 ㅣ 윤리적 리더십에 대한 검토 ································································213
ㅣ Point 49 ㅣ 공유리더십, 팀 리더십에 대한 검토 ····················································217
ㅣ Point 50 ㅣ 셀프 리더십과 수퍼 리더십 ································································221
ㅣ Point 51 ㅣ 진정성 리더십에 대한 검토 ································································224
ㅣ Point 52 ㅣ 협상(negotiation)에 대한 총괄적 검토 ···············································227

제4장 조직수준 조직행동(OB)
ㅣ Point 53 ㅣ 조직문화 그리고 강한 문화 ································································234
ㅣ Point 54 ㅣ 조직문화의 순기능 / 역기능, 모자이크 문화, 성장단계에 따른 문화 ········237
ㅣ Point 55 ㅣ 조직문화프로파일(OCP) / 조직문화강도와 성과, 공식화 간의 관계 ·······244
ㅣ Point 56 ㅣ 조직문화의 충돌 검토 ·······································································248
ㅣ Point 57 ㅣ 홉스테드의 국가문화：동기부여, 리더십, 조직설계와의 연계 ·················252
ㅣ Point 58 ㅣ 조직변화와 조직개발(OD) ··································································256
ㅣ Point 59 ㅣ 조직변화：Lewin의 3단계 모델(Lewin’s Three-Step Model) ···········260
ㅣ Point 60 ㅣ 조직개발(OD)의 기법들의 구체적 검토 ···············································264
ㅣ Point 61 ㅣ 조직개발(OD)：긍정적 질문(AI: Appreciative Inquiry) 기법 ···············268

제5장 조직이론(OT) 총론
ㅣ Point 62 ㅣ Astley와 Van de Ven의 조직 이론 분류 ··········································272
ㅣ Point 63 ㅣ 조직설계의 구조적 차원?환경적 차원과 변수들 간의 관계 ··················276
ㅣ Point 64 ㅣ 조직설계 기본변수들에 관한 구체적 검토 ············································280
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제6장 조직의 목적 / 전략과 구조설계 그리고 유형
ㅣ Point 65 ㅣ Michael Porter의 경쟁전략에 관한 이해 ···········································290
ㅣ Point 66 ㅣ Chandler, Child의 전략 연구 / Miles와 Snow의 전략유형 ···············294
ㅣ Point 67 ㅣ 조직효과성(Organizational effectiveness)의 다양한 접근방법들 ·········297
ㅣ Point 68 ㅣ 조직효과성 분석 도구：7S 모델 ························································304
ㅣ Point 69 ㅣ 윤리경영의 발전단계 / 윤리역할과 윤리도구 ·······································307
ㅣ Point 70 ㅣ 조직설계시 수평적 조정 ····································································314
ㅣ Point 71 ㅣ 다중사업부 조직에 대한 검토 ·····························································318
ㅣ Point 72 ㅣ 매트릭스 조직(matrix structure)에 대한 검토 ····································322
ㅣ Point 73 ㅣ 가상네트워크 조직에 관한 검토 ··························································325
ㅣ Point 74 ㅣ 하이브리드 조직(Hybrid Structure)에 대한 검토 ································328
ㅣ Point 75 ㅣ 홀라크라시(Holacracy) 조직구조의 검토 ·············································331
ㅣ Point 76 ㅣ Mintzberg의 조직구조 유형 검토 ······················································335

제7장 개방시스템의 설계 요소
ㅣ Point 77 ㅣ 환경과 조직설계：로렌스와 로쉬/번즈와 스토커/차일드 ························342
ㅣ Point 78 ㅣ 개방시스템으로서의 조직：도메인과 섹터의 문제 ·································346
ㅣ Point 79 ㅣ 자원의존이론(RDT: resource-dependence theory) ① ·····················350
ㅣ Point 80 ㅣ 자원의존이론(RDT: resource-dependence theory) ② ·····················353
ㅣ Point 81 ㅣ 조직군 생태학 이론에 대한 검토 ························································359
ㅣ Point 82 ㅣ 제도화 이론 ① ················································································363
ㅣ Point 83 ㅣ 제도화 이론 ② ················································································367
ㅣ Point 84 ㅣ Michael Porter의 가치사슬 분석 ······················································371
ㅣ Point 85 ㅣ 조직의 글로벌 확장과 문화지능 ··························································375
ㅣ Point 86 ㅣ 글로벌 조직설계의 프레임워크 ···························································379
ㅣ Point 87 ㅣ 혼합조직(hybrid organization) or 이중목적조직 ·································386
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제8장 내부 설계요소(기술, 디지털, 조직규모, 수명주기 및 쇠퇴)
ㅣ Point 88 ㅣ Woodward의 기술 연구 검토 ···························································392
ㅣ Point 89 ㅣ 스마트 공장과 고신뢰조직(HRO) ························································396
ㅣ Point 90 ㅣ 서비스기술과 제조기술 / 서비스조직과 제품조직 ·································400
ㅣ Point 91 ㅣ Thompson의 기술 연구：상호의존성(interdependence) ····················403
ㅣ Point 92 ㅣ 디지털 조직 설계에 대한 검토 ···························································406
ㅣ Point 93 ㅣ 빅 데이터와 조직설계 ·······································································409
ㅣ Point 94 ㅣ Weber의 관료주의와 조직운영 ··························································413
ㅣ Point 95 ㅣ 조직쇠퇴에 관한 이론적 검토 ·····························································416
ㅣ Point 96 ㅣ 조직규모와 조직설계 / 양손잡이 조직 ················································423

제9장 조직과정관리
ㅣ Point 97 ㅣ 조직혁신：이중모형적 접근 / 수평적 연계(조정) 모델 ··························428
ㅣ Point 98 ㅣ 조직혁신과 조직구조 변수(공식화, 복잡성, 집권화)간의 관계 ················433
ㅣ Point 99 ㅣ 의사결정모형：합리적 의사결정/제한된 합리성과 카네기 모형 ··············435
ㅣ Point 100 ㅣ 의사결정모형：Mintzberg의 점진적 의사결정모형 ·····························441
참고문헌 / 445