Service Worlds : People, Organisations, Technologies (Paperback)

Acknowledgements 1. Services Worlds 2. Changing Perspectives on the Service Economy 3. From Networks to New Forms of Regulation 4. Service Knowledge and the Production Process 5. The Rise and Role of Producer Services 6. Service Work 7. Information and Communications Technology and Services: Opportunities and Impacts 8. Consuming Services: Circuits of Knowledge, Stages and Performances 9. Service Spaces 10. Services and Globalisation 11. Global Services: from Trade to Foreign Direct Investment 12. Service Worlds Revisited References