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· 분류 : 국내도서 > 대학교재/전문서적 > 생활환경계열 > 관광학
· ISBN : 9788961834407
· 쪽수 : 228쪽
목차
PART 1 항공운임의 기초
Chapter 1 항공권의 이해 / 11
1. 항공권 발행의 의미 ·············································································· 11
2. 항공운송증표의 종류 ············································································· 14
3. 항공권사용의 일반규정 ········································································· 23
4. TASF(Travel Agent Service Fee) ·························································· 24
ㆍ연습문제 ··························································································· 25
Chapter 2 항공지리와 방향지표 / 27
1. 항공지리의 개요 ·················································································· 27
2. 방향지표(GI: Global Indicator) ···························································· 31
ㆍ연습문제 ··························································································· 35
Chapter 3 여정의 종류와 운임의 적용방향 / 39
1. 여정의 종류 ························································································· 39
2. 항공운임의 적용방향 ··········································································· 44
3. 항공운임의 적용 ·················································································· 46
ㆍ연습문제 ··························································································· 50
Chapter 4 항공운임의 결정과 통화규정 / 55
1. 항공운임의 결정 ·················································································· 55
2. 통화규정 ······························································································ 57
3. 항공운임의 종류 ·················································································· 63
ㆍ연습문제 ··························································································· 72
PART 2 항공운임의 계산
Chapter 5 공시운임의 조회 / 77
1. Fare System의 이해 ············································································· 77
2. 공시운임의 조회 ···················································································· 78
3. Fare Rule조회 ······················································································· 84
ㆍ연습문제 ····························································································· 92
Chapter 6 마일리지제도(Mileage System)의 이해 / 95
1. 마일리지제도의 이해 ············································································· 95
2. 마일리지제도(Mileage System)의 적용 ················································· 97
3. 마일리지(Mileage)조회(HE FQM) ························································· 100
4. 마일리지제도(Mileage System)의 보완규정 ········································ 107
ㆍ연습문제 ························································································· 118
Chapter 7 Routing System의 이해 / 121
1. Routing System의 이해 ······································································ 121
2. Routing System의 적용방법 및 절차 ················································· 122
ㆍ연습문제 ························································································· 128
Chapter 8 여정운임계산 / 131
1. 자동운임계산 ······················································································· 131
2. 자동운임 추가조건의 지정(FQP Option Entry) ··································· 135
ㆍ연습문제 ························································································· 145
Chapter 9 PNR 자동운임계산 / 153
1. PNR을 이용한 자동운임계산 ······························································ 153
2. PNR Pricing 주요 Option ··································································· 160
3. Best Pricer ·························································································· 160
ㆍ연습문제 ························································································· 170
PART 3 항공권의 발행
Chapter 10 항공권 관리와 항공사 정보조회 / 173
1. 항공권 관리 ······················································································· 173
2. TST(Transitional Stored Ticket) ························································ 180
3. E-Ticket발권 구성요소 ······································································ 181
Chapter 11 항공권의 발행 / 185
1. 발권지시어 ························································································· 185
2. 발권지시어 항목별 입력형태 ····························································· 186
3. 세부 항목별 기능 ·············································································· 187
4. 발권 절차 ·························································································· 193
ㆍ연습문제 ························································································· 198
Chapter 12 여정변경 및 발권 내역관리 / 199
1. Revalidation의 이해 ········································································· 200
2. Revalidation의 허용범위 및 절차 ··················································· 200
3. ATC(Automatic Ticket Changer)를 이용한 재발행 및 환불 ··········· 205
ㆍ연습문제 ······················································································· 213
ㆍ부록 ---- 215
1. 발권 Quick-Reference ········································································· 215
2. 예약 Quick-Reference ········································································· 218
3. 항공운임에서 자주 쓰이는 용어 ························································· 221
ㆍ참고문헌 ---- 228
