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· 제목 : English for Hotel Services
· 분류 : 국내도서 > 대학교재/전문서적 > 생활환경계열 > 관광학
· ISBN : 9788964767320
· 쪽수 : 168쪽
· 출판일 : 2021-06-30
· 분류 : 국내도서 > 대학교재/전문서적 > 생활환경계열 > 관광학
· ISBN : 9788964767320
· 쪽수 : 168쪽
· 출판일 : 2021-06-30
목차
UNIT 01 Hotel Reservations
UNIT 02 Valet Service
UNIT 03 Bellman Service
UNIT 04 Check-in Service
UNIT 05 Telephone Service
UNIT 06 Taking Table Reservations
UNIT 07 Receiving Guests
UNIT 08 Beverage Service
UNIT 09 Dining Service
UNIT 10 Dealing With Complaints
UNIT 11 Bar Service
UNIT 12 Room Service
UNIT 13 Housekeeping
UNIT 14 Catering Service
UNIT 15 Business Service
UNIT 16 Apologizing
UNIT 17 Giving Directions
UNIT 18 Concierge Service
UNIT 19 Check-out Service
* Glossary
