영어학습을 위한 인공지능 챗봇 활용 및 제작

머리말 ·········································································· 3

들어가며: 지능정보시대의 신기술과 영어교육 / 김혜영 ··············· 11
▬ 인공지능 ························································· 12
▬ 빅데이터 ························································· 18
▬ 음성인식과 음성합성 ··········································· 22
▬ 가상현실과 증강현실 ··········································· 27
▬ 사물인터넷 ······················································· 31

제1부 AI 챗봇의 이해와 활용 ··········································· 43
제1장 AI 챗봇의 특성과 현황 / 양혜진ㆍ김혜영 ··························· 45
▬ 챗봇이란? ························································ 46
▬ 영어학습 도구의 측면에서 본 챗봇의 특성 ················· 47
▬ 외국어 학습 관점에서의 AI 챗봇의 분류 ···················· 50
▬ 챗봇의 역사 ····················································· 53
▬ 영어 챗봇의 현황: 텍스트 챗봇에서 스마트스피커까지 ···· 57
제2장 영어 텍스트 챗봇의 이해와 활용 / 양혜진 ························· 71
▬ 텍스트 챗봇의 특성 ············································ 72
▬ 교과서 과제 I: 챗봇을 인터뷰하여 정보 알아내기 ········· 73
▬ 교과서 협동과제 II: 쓰기 활동 ······························· 76
▬ 교과서 협동과제 III: 쓰기 및 말하기 활동 ················· 79
▬ 텍스트 챗봇 수업 활용의 기본 원칙 ························· 81
▬ 텍스트 챗봇의 활용 분석: Mitsuku vs. Cleverbot ······· 84
제3장 영어 음성 챗봇의 이해와 활용 / 김혜영 ························· 89
▬ AI 스피커의 원리 및 기능적인 특성 ························· 89
▬ 영어학습 관점에서 본 AI 스피커와 텍스트 챗봇의 차이 ··· 92
▬ AI 스피커 기반 영어학습 과제 유형 ························· 95
▬ AI 스피커 수업 활용 적용 예시 ····························· 100
▬ AI 스피커의 수업 활용의 기본 원칙 ························ 106
▬ AI 스피커의 활용 분석: Google Assistant와 Alexa ···· 108

제2부 AI 챗봇의 제작 ··················································· 115
제4장 AI 챗봇 빌더와 간단한 챗봇 제작 / 김영우 ······················ 117
▬ 챗봇 관련 기술의 이해 ······································· 117
▬ 챗봇 빌더 선택시 고려사항 ·································· 120
▬ Dialogflow ···················································· 123
▬ 단비 ····························································· 125
▬ Chatfuel ······················································· 127
▬ 클로바 ··························································· 129
▬ Pandorabots ·················································· 131
▬ 단비를 이용한 간단한 기관 소개 챗봇 만들기 ············ 133
제5장 Dialogflow를 이용한 챗봇 제작 / 신동광 ························ 145
▬ Dialogflow 계정 만들기 ····································· 145
▬ Agent 만들기 ·················································· 148
▬ Intent 만들기 ·················································· 150
▬ Entity 만들기 ·················································· 155
▬ Context 만들기 ··············································· 158
▬ Fulfillment 만들기 ··········································· 165
▬ Action and parameters 만들기 ··························· 175
▬ Integration 만들기 ··········································· 184
제6장 AI 챗봇을 활용한 영어학습 과업 설계 I / 이장호 ··············· 205
제7장 AI 챗봇을 활용한 영어학습 과업 설계 II / 신동광 ·············· 219