새 행정개혁론

제１부 행정개혁 일반론
제 1 장 행정개혁의 의의 17
제1절 행정개혁의 개념과 유형 ············································································17
1. 행정개혁의 개념 / 17
2. 행정개혁의 유형 / 19
제2절 행정개혁의 특징 ·························································································20
제3절 행정개혁을 보는 관점: 행정개혁은 왜 어려운가? ·································22
제4절 행정개혁의 목표 ··························································································25
1. 공공가치의 증진 / 25
2. 행정개혁의 구체적?실천적 목표 / 26
제 2 장 행정개혁의 접근방법과 대상 영역 28
제1절 행정개혁의 접근방법: 무엇을 바꿀 것인가? ··········································28
1. 접근방법의 범주화 / 28
2. 구조적 접근방법 / 31
3. 과정적 접근방법 / 32
4. 행태적 접근방법 / 33
5. 조직문화 접근방법 / 34
6. 종합적 접근방법 / 36
제2절 행정개혁의 대상 영역 ················································································36
1. 정책 체제 및 정책 기조의 변혁 / 37
2. 행정환경과의 관계 재설정 / 37
차 례
6
3. 내부관리 시스템의 혁신 / 38
제 3 장 행정개혁의 계기와 과정 39
제1절 행정개혁의 촉발 요인 ················································································39
1. 시민사회의 내부 변화 요인 / 40
2. 정책 영역의 변화 요인 / 41
3. 사회 환경의 변화 요인 / 41
제2절 행정개혁의 일반적 과정 ············································································43
1. 개혁 필요성의 인지 단계 / 44
2. 개혁안의 작성 단계 / 44
3. 시행 단계 / 46
4. 평가 단계 / 46
제3절 행정개혁의 구체적?실천적 과정 ·····························································47
제 2 부 행정개혁의 정치와 주체
제 4 장 행정개혁의 정치 55
제1절 행정개혁의 매개적 목적 ············································································55
제2절 행정개혁과 정치 ·························································································57
1. 행정개혁의 정치적 동기 / 57
2. 행정개혁의 정치적 성격 / 58
3. 행정인과 정치인 / 61
제3절 행정개혁의 수혜자 ·····················································································62
7
제 5 장 행정개혁의 주체 66
제1절 행정개혁의 촉발자 ·····················································································66
제2절 행정개혁의 담당자 ·····················································································68
1. 개혁 담당자의 특성과 역할 / 69
2. 혁신 리더의 특성과 역할 / 70
3. 혁신 일꾼의 역할과 역량 / 75
제 3 부 성공적 행정개혁 전략
제 6 장 행정개혁과 저항 81
제1절 저항의 의의와 기능 ···················································································81
1. 저항의 의의 / 81
2. 저항의 기능 / 82
제2절 행정개혁에 대한 저항의 원인 ···································································83
1. 저항 원인의 일반적 유형화 / 84
2. 저항 원인의 기타 유형화 / 86
제3절 저항의 극복 방안 ·······················································································89
1. 강제적 방법 / 90
2. 공리적?기술적 방법 / 91
3. 규범적?사회적 방법 / 92
제 7 장 성공적 개혁 관리전략 94
제1절 성공적 개혁의 기초 ···················································································94
1. 던포드의 개혁의 성공 요건 / 95
2. 워싱턴 등의 개혁의 성공 요건 / 97
8
제2절 행정개혁의 성공적 관리전략 ··································································104
1. 비전화 단계의 관리전략 / 105
2. 기획 단계의 관리전략 / 105
3. 집행 단계의 관리전략 / 107
4. 점검 및 학습 단계의 관리전략 / 108
제 4 부 현대적 행정개혁 모형
제 8 장 탈관료제 모형 111
제1절 탈관료제론의 개관 ···················································································111
제2절 피터스의 탈관료제 모형 ··········································································112
1. 시장 모형 / 113
2. 참여정부 모형 / 115
3. 유연조직 모형 / 118
4. 저통제정부 모형 / 120
제3절 관료제 모형과 탈관료제 모형의 비교 ···················································123
제 9 장 신공공관리 모형과 탈신공공관리 모형 127
제1절 신공공관리 모형의 의의 ··········································································127
1. 신공공관리론의 개념 요소 / 127
2. 신공공관리론의 지향성 / 128
제2절 신공공관리의 특성과 행정개혁 전략 ·····················································130
1. 신공공관리론과 뉴거버넌스론 / 130
2. 신공공관리론의 특성과 전략 / 131
제3절 신공공관리론에 대한 비판 ······································································132
9
제4절 탈신공공관리 모형 ···················································································137
1. 탈신공공관리의 의의 / 137
2. 신공공관리 개혁의 변화과정과 전망 / 138
3. 탈신공공관리의 주요 아이디어 / 140
제10장 신공공서비스 모형 143
제1절 신공공서비스론의 의의 ············································································143
제2절 신공공서비스론의 대두 배경 ··································································144
제3절 신공공서비스론의 지적 뿌리 ··································································145
1. 민주적 시민이론 / 145
2. 공동체 및 시민사회 모형 / 146
3. 조직인본주의와 담론이론 / 147
제4절 신공공서비스론의 특징 ············································································147
1. 신공공서비스론의 기본 원칙 / 147
2. 신공공관리론과 신공공서비스론의 비교 / 148
제5절 신공공서비스론의 함의 및 결론 ·····························································150
제11장 기타 개혁 모형 151
제1절 기업가적 정부 ···························································································151
1. 기업가적 정부의 의의 / 151
2. 기업가적 정부의 원리 / 152
3. 기업가적 정부의 추진 전략 / 154
4. 기업가적 정부와 전통적 관료제 정부의 비교 / 155
제2절 뉴거버넌스 모형 ·······················································································156
1. 뉴거버넌스의 의의 / 156
2. 뉴거버넌스의 특징 / 157
10
3. 국정관리 체계의 변화와 뉴거버넌스의 전망 / 160
제3절 포스트모더니티 모형 ················································································162
1. 포스트모더니즘의 의의와 지적 특성 / 162
2. 파머의 반관료제론 / 165
3. 폭스와 밀러의 담론이론 / 168
4. 포스트모더니티 행정이론에 대한 종합적 논의 / 170
제 5 부 외국의 행정개혁
제12장 영국의 행정개혁 175
제1절 영국 행정개혁의 변천과정 ······································································175
1. 노스코트-트레벨리언 개혁 / 175
2. 홀데인위원회의 행정개혁 / 177
제2절 풀턴위원회의 행정개혁과 넥스트 스텝 개혁 ········································180
1. 풀턴위원회의 행정개혁 / 180
2. 대처 수상의 넥스트 스텝 개혁 / 182
제13장 미국의 행정개혁 189
제1절 미국 행정개혁의 변천과정 ······································································189
1. 엽관주의 개혁과 실적주의 개혁 / 189
2. 펜들턴 법 이후의 개혁 과정 / 190
제2절 NPR 개혁 ··································································································195
1. 개혁의 배경과 방향 / 195
2. 개혁의 기본원칙 / 196
3. 개혁의 성과 / 198
11
제14장 뉴질랜드와 일본의 행정개혁 200
제1절 뉴질랜드의 행정개혁 ················································································200
1. 개혁의 배경과 방향 / 200
2. 개혁의 주요 내용 / 201
3. 개혁의 특징 및 평가 / 204
제2절 일본의 행정개혁 ·······················································································205
1. 전전의 행정개혁 / 205
2. 전후의 행정개혁 / 206
3. 하시모토 개혁 / 208
제 6 부 한국 역대 정부의 행정개혁
제15장 한국 행정개혁의 변천과정 213
제1절 이승만 행정부(1948~1959)의 행정개혁 ··············································214
1. 제1공화국의 정부 형태 / 214
2. 행정체계 / 214
제2절 장면 행정부(1960~1961)의 행정개혁 ··················································216
1. 제2공화국의 정부 형태 / 216
2. 행정체계의 변화 / 216
제3절 박정희 행정부(1961~1979)의 행정개혁 ··············································217
1. 군사정부의 행정개혁 / 217
2. 제3공화국의 행정개혁 / 219
3. 제4공화국의 행정개혁 / 220
제4절 전두환 행정부(1980~1987)의 행정개혁 ··············································221
1. 제5공화국의 정부 형태 / 221
2. 행정체계의 변화 / 222
12
제5절 노태우 행정부(1988~1992)의 행정개혁 ··············································223
1. 제6공화국의 정부 형태 / 223
2. 행정체계의 변화 / 224
제16장 1990년대 이후의 한국 행정개혁 226
제1절 김영삼 행정부(1993~1997)의 행정개혁 ··············································226
1. 개혁의 기본 방향 / 226
2. 행정체계의 변화 / 227
제2절 김대중 행정부(1998~2002)의 행정개혁 ··············································229
1. 개혁의 기본 방향 / 229
2. 행정체계의 변화 / 230
제3절 노무현 행정부(2003~2007)의 행정개혁 ··············································232
1. 개혁의 기본 방향 / 232
2. 행정체계의 변화 / 233
제4절 이명박 행정부(2008~2012)의 행정개혁 ··············································236
1. 개혁의 기본 방향 / 236
2. 행정체계의 변화 / 236
제5절 박근혜 행정부(2013~2017)의 행정개혁 ··············································238
1. 개혁의 기본 방향 / 238
2. 행정체계의 변화 / 239
제6절 문재인 행정부(2017~2022)의 행정개혁 ··············································241
1. 개혁의 기본 방향 / 241
2. 행정체계의 변화 / 242
13
제 7 부 한국 행정개혁의 성찰과 미래 행정의 모색
제17장 행정개혁의 방향과 관료제 245
제1절 대안적 국정 운영 모형의 방향 ······························································245
제2절 관료제를 위한 변명 ·················································································249
제18장 한국 행정개혁의 성찰과 과제 255
제1절 한국 행정개혁의 성찰 ··············································································255
제2절 한국 행정개혁의 방향과 과제 ······························································257
참고문헌 / 261
찾아보기 / 277